Complaint Handling & Dispute Resolution

How to Make a Complaint.

Dingle Partners believe in constant improvements and feel it is important to provide an avenue for feedback, including complaint for resolution. To provide feedback and make a complaint. If you believe your privacy has been breached by us or have any questions or concerns about our Privacy Policy. Please contact us using the contact information below and provide details of the
incident so that we can investigate it. We have a formal procedure for investigating and dealing with privacy breaches.

Once the Privacy Officer receives a complaint, whether it is in writing or verbal means, the Privacy Officer will commence an investigation. We will endeavour to resolve all investigations in a timely manner and advise you of the outcome. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint for further information and/or to outline options regarding how the matter may be resolved.

Please contact our Privacy Officer at:

Privacy Officer
Dingle Partners Pty ltd
39 Queen Street
Melbourne VIC 3000
Tel: 9614 6688