How to Make a Complaint.
incident so that we can investigate it. We have a formal procedure for investigating and dealing with privacy breaches.
Once the Privacy Officer receives a complaint, whether it is in writing or verbal means, the Privacy Officer will commence an investigation. We will endeavour to resolve all investigations in a timely manner and advise you of the outcome. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint for further information and/or to outline options regarding how the matter may be resolved.